Payment Options
A Simple and Clear Checkout Experience
At Elnpvieh™, we want the final step of choosing an accessory to feel as considered as the collection itself.
Our online checkout is designed to provide customers with straightforward payment options and clear order information before a purchase is submitted. The payment methods currently available for your order will be displayed during checkout.
Unless otherwise indicated at checkout, prices on our store are presented in United States Dollars (USD).
Paying with PayPal
Where PayPal is available as a payment option, select PayPal during checkout to continue through the PayPal payment process.
Depending on your location, account status and the options made available by PayPal, you may be able to complete payment by:
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Signing in to an existing PayPal account; or
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Using an eligible debit or credit card through an available PayPal checkout option.
You do not necessarily need to create a PayPal account if PayPal provides a guest or card-payment option for your transaction.
Payment authorization and the availability of individual PayPal services are subject to PayPal's own terms, policies and regional availability.
Credit & Debit Cards
Where enabled, eligible credit and debit cards can be selected directly during checkout.
The card brands available to you will be shown on the checkout page. Availability may vary depending on factors such as your location, payment provider and the configuration of our online store.
Before submitting your order, please check that your:
Billing information is accurate
The billing details entered during checkout should correspond with the information associated with your selected payment method.
Card information is current
Please check the card number, expiration information and other requested payment details before submitting your transaction.
Payment method is authorized for the purchase
Some banks or card issuers may apply their own security checks, transaction limits or authorization requirements.
If a card is declined, Elnpvieh™ may not receive information explaining the specific reason. In that situation, your bank, card issuer or payment provider may be able to provide additional assistance.
How Payment Information Is Handled
Payment details submitted during checkout are processed through the payment services and gateways made available through our online store.
Elnpvieh™ does not require customers to send full payment-card information to our customer care email.
For your privacy and security, please do not email us your full credit or debit card number, card security code, online banking password or other sensitive payment credentials.
If we need information to locate an order, we may instead ask for non-sensitive details such as your order number or the email address associated with the purchase.
Payment Confirmation
A successful payment submission does not always mean that an order has immediately completed every stage of processing.
Depending on the payment method, a transaction may first require authorization or review by the relevant payment provider. Once an order has been successfully placed, the order information provided during checkout will be used for the applicable confirmation process.
Please review your email address and order details carefully before completing checkout.
If you believe you submitted a payment but did not receive the expected order information, contact our customer care team so we can review the available order details.
Currency & Possible Bank Charges
Our store uses USD for transactions unless another currency is specifically displayed during your checkout experience.
If your card or payment account uses another currency, your bank or payment provider may perform a currency conversion. Exchange rates, foreign transaction fees or other financial-service charges, where applicable, are determined by the relevant financial institution or payment provider and are separate from Elnpvieh™ product pricing.
For questions about these charges, please contact your bank or payment provider directly.
Questions About a Payment?
If you have a question about the payment status associated with an Elnpvieh™ order, you can contact us at:
Email: service@elnpvieh.com
When writing to us, please include your order number if one has already been issued. This helps us locate the relevant order more efficiently.
Please remember not to include complete card credentials or account passwords in your message.
Elnpvieh™ — Considered From Selection to Checkout
From discovering a new scarf or belt to completing an order, we believe good online shopping depends on clarity.
Available payment methods, applicable charges and your final order information are presented during the checkout process so that you can review the relevant details before submitting your purchase.